A recent Ombudsman report has highlighted the need to provide robust evidence for changes to care packages made following a Care Act review. The Ombudsman stated: ‘I am satisfied Mr B experienced an injustice as a result of the Council’s flawed decision and concern his care support would end with short notice. The Council’s Care Act review of Mr B’s care and support needs was therefore flawed..’
The Ombudsman ordered the local authority to: ‘...remind its Adult Social Care staff and managers conducting Care Act assessments or reviews of the requirement to properly consider service users views, their personal circumstances and relevant information from health professionals, and base its decisions on well considered and reasoned grounds in line with the Care and Support statutory guidance.’
Download the report from:
Edge Training run a wide range of courses on the Care Act. We are running two Events this Autumn : Care Act: Getting it Right with Belinda Schwehr - 25 September 2024 and Introduction to the Care Act - 12 November 2024 If you would like to enquire about commissioning us Care Act training, please email admin@edgetraining.org.uk or call 07825 731139.
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